Terms and Conditions – SENTECH GROUPS LTD

    Welcome to SENTECH GROUPS LTD. These Terms and Conditions govern your use of our website and the purchase of our products. By using our website, you agree to comply with these terms.

    1. Company Information

    Legal Name: SENTECH GROUPS LTD
    Trading Name: Sentech Groups
    Company Number: 15720115

    Registered Office:
    28 Wharfedale Gardens
    Thornton Heath
    England, CR7 6LA
    United Kingdom

    Email: support@sentechgroups.co.uk
    Phone: +44 2089486172
    Website: sentechgroups.co.uk

    2. Use of Website

    By using our website, you agree:

    • To use it for lawful purposes only
    • Not to misuse, hack, or disrupt the website
    • Not to provide false or misleading information

    We reserve the right to refuse service if these terms are violated.

    3. Products and Descriptions

    We aim to ensure all product descriptions, images, and prices are accurate. However:

    • Minor variations may occur
    • Errors may occasionally happen

    We reserve the right to correct errors and update product information at any time without prior notice.

    4. Pricing and Payment

    • All prices are listed in GBP (£)
    • Prices include applicable taxes unless stated otherwise
    • Payment must be made at checkout using secure payment methods (e.g., Stripe)

    We reserve the right to change prices at any time.

    5. Orders

    When you place an order:

    • You will receive an order confirmation email
    • This does not constitute acceptance of your order

    We reserve the right to:

    • Cancel or refuse orders
    • Limit quantities
    • Request additional verification if necessary

    6. Shipping and Delivery

    • Orders are processed within 0–1 business day
    • Delivery time is 1–4 business days (UK)

    Shipping costs:

    • £7.99 for orders under £300
    • Free shipping for orders over £300

    Delays caused by couriers or external factors are beyond our control.

    7. Returns and Refunds

    • Returns are accepted within 30 days of delivery
    • Refunds are processed within 7 days after inspection

    Customers may be responsible for return shipping unless the item is faulty or incorrect.

    For full details, please refer to our Return & Refund Policy.

    8. Consumer Rights (UK)

    Nothing in these Terms affects your statutory rights under:

    • Consumer Rights Act 2015
    • Consumer Contracts Regulations 2013

    You have the right to cancel your order within 14 days of receiving goods.

    9. Liability

    To the fullest extent permitted by law:

    • We are not liable for indirect or consequential losses
    • Our liability is limited to the value of the purchased product

    This does not exclude liability for:

    • Death or personal injury caused by negligence
    • Fraud or fraudulent misrepresentation

    10. Intellectual Property

    All content on this website (including text, images, logos, and design) is the property of SENTECH GROUPS LTD and is protected by copyright laws.

    You may not copy, reproduce, or distribute any content without permission.

    11. Privacy

    We are committed to protecting your personal data. Please review our Privacy Policy to understand how we collect and use your information.

    12. Changes to Terms

    We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page.

    13. Governing Law

    These Terms and Conditions are governed by the laws of:

    • England and Wales

    Any disputes will be subject to the jurisdiction of the courts of England and Wales.

    14. Contact Us

    If you have any questions regarding these Terms:

    SENTECH GROUPS LTD
    28 Wharfedale Gardens
    Thornton Heath
    England, CR7 6LA
    United Kingdom

    Email: support@sentechgroups.co.uk
    Phone: +44 2089486172